Terms and Conditions

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BOOKING AND DEPOSITS

A valid credit card is required to book any service here at Ritual the Salon as well as reviewing/signing our Cancellation Policy Form. Credit Cards are stored digitally and encrypted, so private information cannot be accessed. 

Lengthy services such as Keratins, Color Corrections and Extensions require a non-refundable deposit to secure an appointment. Deposits vary according to service, but are applied to your final service cost. 

Note: Cancelling or rescheduling a service does not refund your deposit.

CONSULTATIONS

We highly encourage booking a consultation if you are unsure about a particular service we offer, have had box dye applied previously and/or would like a more accurate price estimate. Our consultations are complimentary, however, cancellation of a consultation within 48 hours prior to an appointment is subject to a fee as it is time specifically blocked out on a stylist’s schedule.

CANCELLATION POLICY 

To avoid any cancellation fees, we ask for a minimum of 48 hours notice to cancel or move an appointment.

 ➼ Late Arrival Policy: Out of respect for our clientele, services for clients arriving more than 15 minutes late, will only be honored at salon discretion. If the stylist cannot perform the full service scheduled because of tardiness, there is a late fee of $65.00 in addition to appointment cost.
➼ Color / Specialty Service Cancellation Policy: Cancellation within 48 hours prior to your appointment, you will be charged a base fee of $65.00. Cancellation within 24 hours prior to your appointment, 50% of the service cost will be charged.
➼ No Show / Same Day Cancellation Policy: If there is a "No-Call / No-Show" for an appointment, the client will be charged 100% of the scheduled service(s). 

Note: Cancellations or rescheduling appointments due to COVID-19 are still subject to cancellation fees. 

Signature of our policy / providing a card on file upon booking an appointment authorizes Ritual the Salon to charge the corresponding cancellation fee. 

We understand that life happens, but due to many frequent cancellations, we must initiate our policy all across the board. 

Thank you for respecting our time and our stylists.